YOUR LIBRARY — YOUR SAY!

Dear Colleagues and Students,

Have your say on Library services; and enter for a chance to win an iPad 2!

In our efforts to provide service excellence, the Library is conducting
a Services Quality Survey among all current students, faculty, and staff
from 1 November to 8 December. This anonymous online Survey takes
approximately 10 minutes to complete. You may include your HKUST e-mail
address to enter a lucky draw with 50 prizes, including three iPad 2
(64GB) and HKUST Library USB thumb drives. All responses to the Survey
will be kept confidential.

This Survey is a joint project among libraries at UGC-funded
institutions to collect and provide comparable data using the LibQUAL+
survey instrument. It will help the Library to better understand your
perceptions and expectations so we can provide the services you need.

Enter the Survey via:
http://library.ust.hk/libqual/Services-Survey-2011.html

If you have any questions, please e-mail lbsurvey@ust.hk
or call 2358-6707.

Thank you and we look forward to your participation!

HKUST Library

_________________________________________________

各位 同事、同學:

說出你的意見; 並有機會贏取 iPad 2 大獎!

為致力提供更優質的服務,科大圖書館於11月1日至12月8日,向全校現時教職員及
同學進行 一項不記名網上服務質素調查。 這調查約需10分鐘完成,調查結果只作
整體統計之用,個人意見身份將絕對保密。你可以選擇填寫你的科大電郵地址,以
參加抽獎,獎品包括3 部 iPad 2,及科大圖書館USB 記憶體。

這調查是教資會資助的 各院校圖書館的一個合作項目,透過美國研究圖書館協會
的 LibQUAL+調查問卷,收集可供比較的數據。調查將有助圖書館更加了解你的看
法及期望,使我們的服務更能切合你的需要。

進入問卷調查:**http://library.ust.hk/libqual/Services-Survey-2011.html

如有任何問題請以電郵 ( lbsurvey@ust.hk ) 或電話
(2358-6707) 聯絡我們。

期待你的參與!

科大圖書館