Important Information during the coronavirus situation

Hours

The Learning Commons will reopen on Monday, February 24, 9am-7pm.
A book pickup service will be available on G/F. Send book requests to lbcirc@ust.hk.

Entry & Exit

The G/F doors should be used for book pickup only.
The LG1 doors provide access to the Learning Commons.

All visitors must

1. Check your temperature at the Atrium Self-Check Station
2. Wear a mask at all times
3. Bring your HKUST ID

 
LC entry will not be permitted without a mask and valid ID which works with the LG1 gate.

Restricted access

Only current students and staff  with a valid university card may enter the Learning Commons.

Book Retrieval Service

• Request books by emailing lbcirc@ust.hk. 
• Include the call number in your request. Example: QA 184.2 W55 2011
• You will be sent a machine-generated pickup notice when it’s ready for pick-up.

After you get a pickup notice:

• Go to the G/F of the Library
• Press the doorbell at the entrance gate & pass your HKUST ID card to the staff over the gate.
• Library staff will then check it out to you & pass the item & your ID to you over the gate. 

Return of Library Items

Users whose library items were due during the Library’s special closure, please return the items within seven days after the Library reopens. Books should be returned to one of the Book Returns and media items should be returned to the Media Return Box located adjacent to the Library entrance gate.

Waiving Fines

All fines incurred from January 29 to March 9 will be waived. There is no rush for you to return the books to the Library. Return them when the Spring Term commences.

Users who have difficulty returning items after the Library reopens or within this term, please contact us via email (lbcirc@ust.hk). The Library will be flexible and waive the overdue fines as necessary. Due to the online system’s constraints, you may still receive auto-generated Overdue Notices. If you do, please ignore them, or contact us if you have questions.

Off-campus Access to E-Resources

Almost all electronic resources are available for remote access. This includes the Library Catalog, databases, electronic journals and electronic books. Visit our EZProxy page for more information.

HKALL and Inter-Library Loan (ILL) Services

HKALL & ILL services are subject to the availability of individual UGC-funded institution libraries.

Workshops, Talks, and Events

Previously scheduled workshops and events are now canceled.

Contacting the Library

• Circulation: lbcirc@ust.hk Tel. 2358-6772
• Information Help: lbref@ust.hk Tel: 2358-6760 WhatsApp: 9701-1055 (text only)

Thank you for your understanding.

HKUST Library

27 February 2020

 

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