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[Chinese Year of the Ox]

Frequently Asked Questions : Computer Access

If the following does not answer your question, contact Library staff at the Information Desk (2358-6760; lbref@ust.hk).

You may show or hide all answers.

Click to show/hide the answer Why do I get a browser warning?

When connecting to the EZProxy server, you may receive various security warnings at different stages of accessing licensed resources.

When using some licensed resources, depending on the browser you use, you may receive a warning like this: "The name on the security certificate is invalid or does not match the name of the site". If you see this warning, you may ignore it and proceed.

Before you log in to a resource, you may get a warning indicating that "you are about to view pages over a secure connection." Simply click "OK" to continue. EZproxy is set up to use Secure Socket Layer (SSL) technology to encrypt your login, providing additional protection during the login process.

After you log in, you may get a security warning indicating that you are about to be redirected to a connection that is not secure. Just click "Yes" to continue. While the EZProxy login is encrypted, many databases do not use encryption for their search connections. So the browser is just letting you know that the site you are being sent to next is not using this encryption technology.

Click to show/hide the answer How to access electronic resources when I'm not in the Library?

Click to show/hide the answer How to solve an access problem at a remote computer?

Click to show/hide the answer What should I do when a database asks me to enter username and password?

Click to show/hide the answer Can I access electronic resources of other university libraries?

Click to show/hide the answer How to connect to wi-fi in the Library?



last modified 25 October 2013
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