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Achievements

image of 25th anniversary exhibition "Transforming Lives" invitation card

25th Anniversary Exhibition

image of 25th anniversary exhibition "Transforming Lives" invitation card

25th Anniversary Exhibition – Transforming Lives

As one of the favorite spots on campus, the Library provides HKUST staff and student an enriched learning environment for personal development. Among the  28 activities organized this year, “Transforming Lives: An Exhibition for HKUST 25th Anniversary” was the most ambitious. Celebrating 25 years of HKUST history and achievement,  the Library and the Publishing Technology Centre (PTC) created ithis multimedia exhibition with the help of many  individuals and units at HKUST.

To celebrate the 25th Anniversary, the Library also created 6 videos that have been featured on the University E-Board and other places throughout this milestone year.

HKUST, Our Story

 

2015 - 2016

newly installed ground floor gate

New Entrance Gate & Card Access Policy

newly installed ground floor gate

New Entrance Gate Installed & Card Access Policy Implemented

Due to strong demand and keen competition for limited study space, the Library reviewed and revised its access policy. After installing new entry gates on the Library’s Ground Floor,  the new access policy was implemented on May 9, 2016.  The Library hopes this will help maintain a high quality and pleasant learning and research  environment. and will  prevent over-straining of Library’s space and services.

The new policy requires card access at all times. In order to keep the traditional spirit of “open door”, regulated open access is allowed during summertime and term breaks. User feedback was understanding and generally favorable.

2015 - 2016

Photo of bowl of candy with a label of a Totoro image with "Learning is Sweet" slogan

Thousands Attend Library Instruction Sessions

Photo of bowl of candy with a label of a Totoro image with "Learning is Sweet" slogan

Thousands Attend Library Instruction Sessions – Most Collaborative

In 2015-16, we gave  281 sessions to 7,966 attendees for face-to-face instruction, mostly via continued our collaboration with the Center for Language Education (CLE) and other Departments to develop Information Literacy among HKUST students and staff.

Blended and e-learning continue to be important elements in the Library’s information literacy work. This year, the Library’s 54 e-learning videos and games were accessed   27,662; while the Library’s 179 guides  were viewed 149,974 times, with 4 of the guides created for the sessions for the CLE collaborations (LANG 1002, LANG 2010, LANG 2030, and LANG 2070)  among the top 10.

2015 - 2016

close-up photo of a public work station on LG3

40+ Library Public Stations Migrated to ITSC Virtualization Platform

close-up photo of a public work station on LG3

40+ Public Searching Computers Migrated to ITSC’s Virtualization Platform

In collaboration with ITSC, systems staff successfully migrated over 40 public searching computers to run on ITSC’s virtualization platform known as VDI (Virtual Desktop Infrastructure).

This exercise greatly streamlined operations in management software deployment and security updates. Working closely with ITSC, systems staff members are also doing a study to evaluate the feasibility of migrating Information Common computers to the VDI platform.

2015 - 2016

Image of the banner for the conference in June 2016 " Academic Librarian 4 Sustainable Academic Libraries: Now and Beyond"

AL4 Conference – Sustainable Academic Libraries: Now and Beyond

Image of the banner for the conference in June 2016 " Academic Librarian 4 Sustainable Academic Libraries: Now and Beyond"

Academic Librarian 4 – Sustainable Academic Libraries: Now and Beyond

HKUST Library and CUHK Library jointly organized a two-day international conference on 2-3 June 2016, held  at HKUST. AL4 “Sustainable Academic Libraries: Now and Beyond” addressed issues of sustainability pertaining to academic libraries, such as:

  • How do academic libraries drive sustainability in their innovations and day-to-day operations?
  • What are the best practices and emerging trends that help save the environment for posterity while fulfilling at optimal efficiency the current and future needs of library users?
  • What are the obstacles or breakthroughs in advancing these goals?

Over 300 people from across the globe attended. AL4 was designed to be a green event, and since then, other units at HKUST have inquired about its practices, hopefully leading to more green conferences here and elsewhere.

2015 - 2016

JULAC Banner

JULAC Starts to Implement Shared Integrated Library System

JULAC Banner

JULAC Starts to Implement Shared Integrated Library System

This large scale Integrated Library System (ILS) implementation project involves migrating eight separately hosted systems in JULAC libraries to a next generation shared system running centrally in “the cloud”.

The Library actively participated in the tendering and evaluation exercise, and heavily engaged in writing the Request for Proposal (RFP) document and contract reviews.

The tender was awarded to Ex Libris in April 2016 for its Alma/Primo solution. Implementation has begun, with the target to go live in July 2017. JULAC has obtained support from HUCOM to fund two positions hired for this project.

HKUST Library will host  three new JULAC staff for this project, including the Implementation Manager, the Change Manager, and an Executive Officer.

2015 - 2016

image of green check mark

2014-15 Annual Report on Teaching & Learning Well Received

image of green check mark

Library’s 2014-15 Annual Report on Teaching and Learning – “Exemplary”

The Library’s 2014-15 Annual Report on Teaching and Learning was reviewed by CTLQ as an exemplary report with many commendable examples of good practice, action plan, external inputs, and positive benchmarking data.

2015 - 2016

chart showing 2015's Libqual scores higher than in 2011 and 2017 - perceived score in 2015 is 7.01

LibQUAL 2015 - Library Achieves Highest Perceived Service Level Ever

chart showing 2015's Libqual scores higher than in 2011 and 2017 - perceived score in 2015 is 7.01

LibQUAL 2015 – Library Achieves Highest Perceived Service Level Ever

From November 2nd to December 7th, 2015, the Library conducted a Services Quality Survey.

  • 3,518 current students, faculty, and staff responded (~20% response rate).
  • The Library achieved 7.01 for Perceived level of service, its highest ever (compared to 2011 and 2007).
  • The Survey was a joint project of 6 libraries at UGC-funded institutions (JULAC libraries), using LibQUAL+®, a survey instrument developed by the Association of Research Libraries, widely adopted by libraries worldwide.

Respondents’ comments also provide useful feedback to us for making sustainable changes and developing services to meet users’ needs. Of the 1,483 comments received, over 25% were solely positive, and many more combined suggestions with appreciation.

2015 - 2016

DataSpace @ HKUST logo

DataSpace@HKUST Released

DataSpace @ HKUST logo

DataSpace@HKUST Released for HKUST Researchers to Publish & Manage Research Data

In February 2016, DataSpace@HKUST was successfully released. It allows HKUST researchers to publish and manage their research data.

Datasets published here will be given a HKUST prefixed DOI identifier and a standard citation.

DataSpace@HKUST is both the first such implementation in Hong Kong universities, and was the first system within HKUST to adopt ITSC’s new authentication system using Shibboleth and SMAL 2.0 standard.

It has attracted attention in the Asia-Pacific region, including news coverage from ACCESS@LibraryLearningSpace.

2015 - 2016

chart showing increased information literacy profiency between when 1st 4-year cohort enetred in 2012 and when they finished in 2016

HKUST Students’ Information Literacy Proficiency Improved

chart showing increased information literacy profiency between when 1st 4-year cohort enetred in 2012 and when they finished in 2016

HKUST Students Information Literacy Proficiency Improved from 1st year (2012) to 4th Year (2016)

In spring 2016, the Madison ILT post-test was administrated to the first 4Y cohort.

A total of 361 Year 4 UGs took the test in early 2016 (the pre-test was given to the same cohort in 2012). The percentage of students who are proficient has increased from 60.4% in 2012 to 79% in 2016.

2015 - 2016

JULAC librarians at table discussing during capacity building program in June 2016

The JULAC Information Literacy Project

JULAC librarians at table discussing during capacity building program in June 2016

The JULAC Information Literacy Project Launched

Enhance information literacy in HK higher education through the development and implementation of a shared interactive multimedia courseware, a JULAC InfoLit Project was launched and led by the Hong Kong Polytechnic University Library.

An observation of information task of HKUST SENG UGs took place from 3 to 10 November 2015 while the Capacity Building Programs (CBP) were held at HKUST for 40 JULAC librarians in Jan 18-22 and June 13-14. The trainer was Professor Lisa Janicke Hinchliffe. It helped to prepare librarians for “Course Enhancement Fund” (CEF) partnerships to come.

2015 - 2016

E-materials

Library Patrons Continue High Use of E-books & E-articles

E-materials

Continued High Use of E-books & E-articles

Students, staff, and faculty continued to use Library e-materials at a high rate. E-article downloads continued to soar in 2014, with a 20% increase over the previous year, with 1,950,125 e-article downloads. Meanwhile, the drastic rise in e-book use calmed down in 2014, with 935,545 chapter downloads.

To support and encourage your use of e-resources, especially books, in 2014, the Library added another 48,545 e-books to the collection, many in Chinese.

2014 - 2015

Successful UGC-TDG Grant to Improve Students' Information Literacy

Grant to Improve Information Literacy

In October 2014, 8 JULAC libraries were invited to merge two proposals on improving information literacy among Hong Kong students in higher education into one project. In spring 2015, UGC agreed to fund the project (HKPolyU will be the project leader). Other project related activities in the coming three years will stem from this grant, to further enrich and develop students information literacy.

2014 - 2015

ORCID iD Integration with SPD to Improve Researchers' Discoverability

ORCID iD Integration with SPD

An ORCID iD integration services was launched in March 2015 to assist HKUST researchers in creating and managing their ORCID account to make it easier for their research results to be discovered and used. A program was developed to automate the feeding of the SPD & publication data profile into ORCID accounts. 80 faculty members and 286 RPGs have created accounts using this service.

2014 - 2015

Ithaka S+R Survey to Improve Research Support

Survey on Research Support

The Library seeks to develop and improve its research support services. To that end, in Spring 2015, we conducted the Ithaka S+R Survey among HKUST faculty members. 78 completed the questionnaire. Other UGC libraries participated in this survey as well.

The results will guide our plans for strengthening research support services to you in the future.

2014 - 2015

Assigning DOIs to HKUST Theses to Improve Discoverability

Assigning DOIs to HKUST Theses

This year, the Library successfully completed a project to assign DOIs to over 5,500 HKUST. With these unique document identifiers available in the CrossRef registry, online access to HKUST’s theses collection has improved and become easier.

2014 - 2015

Migrating Servers to ITSC's Virtual Data Center

Migrating Servers to ITSC’s Virtual Data Center

Thanks to ITSC’s generous provision of virtual computing resources, over 30 servers originally hosted on the Library Server Virtualization Platform were migrated to the Virtual Data Center (VDC). These included some of our mission critical servers such as EZProxy, Room Booking, and Library Event Registration.This has improved the reliability and speed of the Library’s online resources and services. The plan also included moving physical servers to VDC, including SFX, ILLiad, and the Digital Archives

2014 - 2015