As one of the favorite spots on campus, the Library provides HKUST staff and student an enriched learning environment for personal development. Among the 28 activities organized this year, “Transforming Lives: An Exhibition for HKUST 25th Anniversary” was the most ambitious. Celebrating 25 years of HKUST history and achievement, the Library and the Publishing Technology Centre (PTC) created ithis multimedia exhibition with the help of many individuals and units at HKUST.
To celebrate the 25th Anniversary, the Library also created 6 videos that have been featured on the University E-Board and other places throughout this milestone year.
New Entrance Gate Installed & Card Access Policy Implemented
Due to strong demand and keen competition for limited study space, the Library reviewed and revised its access policy. After installing new entry gates on the Library’s Ground Floor, the new access policy was implemented on May 9, 2016. The Library hopes this will help maintain a high quality and pleasant learning and research environment. and will prevent over-straining of Library’s space and services.
The new policy requires card access at all times. In order to keep the traditional spirit of “open door”, regulated open access is allowed during summertime and term breaks. User feedback was understanding and generally favorable.
Thousands Attend Library Instruction Sessions – Most Collaborative
In 2015-16, we gave 281 sessions to 7,966 attendees for face-to-face instruction, mostly via continued our collaboration with the Center for Language Education (CLE) and other Departments to develop Information Literacy among HKUST students and staff.
Blended and e-learning continue to be important elements in the Library’s information literacy work. This year, the Library’s 54 e-learning videos and games were accessed 27,662; while the Library’s 179 guides were viewed 149,974 times, with 4 of the guides created for the sessions for the CLE collaborations (LANG 1002, LANG 2010, LANG 2030, and LANG 2070) among the top 10.
40+ Public Searching Computers Migrated to ITSC’s Virtualization Platform
In collaboration with ITSC, systems staff successfully migrated over 40 public searching computers to run on ITSC’s virtualization platform known as VDI (Virtual Desktop Infrastructure).
This exercise greatly streamlined operations in management software deployment and security updates. Working closely with ITSC, systems staff members are also doing a study to evaluate the feasibility of migrating Information Common computers to the VDI platform.
Academic Librarian 4 – Sustainable Academic Libraries: Now and Beyond
HKUST Library and CUHK Library jointly organized a two-day international conference on 2-3 June 2016, held at HKUST. AL4 “Sustainable Academic Libraries: Now and Beyond” addressed issues of sustainability pertaining to academic libraries, such as:
How do academic libraries drive sustainability in their innovations and day-to-day operations?
What are the best practices and emerging trends that help save the environment for posterity while fulfilling at optimal efficiency the current and future needs of library users?
What are the obstacles or breakthroughs in advancing these goals?
Over 300 people from across the globe attended. AL4 was designed to be a green event, and since then, other units at HKUST have inquired about its practices, hopefully leading to more green conferences here and elsewhere.
JULAC Starts to Implement Shared Integrated Library System
This large scale Integrated Library System (ILS) implementation project involves migrating eight separately hosted systems in JULAC libraries to a next generation shared system running centrally in “the cloud”.
The Library actively participated in the tendering and evaluation exercise, and heavily engaged in writing the Request for Proposal (RFP) document and contract reviews.
The tender was awarded to Ex Libris in April 2016 for its Alma/Primo solution. Implementation has begun, with the target to go live in July 2017. JULAC has obtained support from HUCOM to fund two positions hired for this project.
HKUST Library will host three new JULAC staff for this project, including the Implementation Manager, the Change Manager, and an Executive Officer.
Library’s 2014-15 Annual Report on Teaching and Learning – “Exemplary”
The Library’s 2014-15 Annual Report on Teaching and Learning was reviewed by CTLQ as an exemplary report with many commendable examples of good practice, action plan, external inputs, and positive benchmarking data.
LibQUAL 2015 – Library Achieves Highest Perceived Service Level Ever
From November 2nd to December 7th, 2015, the Library conducted a Services Quality Survey.
3,518 current students, faculty, and staff responded (~20% response rate).
The Library achieved 7.01 for Perceived level of service, its highest ever (compared to 2011 and 2007).
The Survey was a joint project of 6 libraries at UGC-funded institutions (JULAC libraries), using LibQUAL+®, a survey instrument developed by the Association of Research Libraries, widely adopted by libraries worldwide.
Respondents’ comments also provide useful feedback to us for making sustainable changes and developing services to meet users’ needs. Of the 1,483 comments received, over 25% were solely positive, and many more combined suggestions with appreciation.
HKUST Students Information Literacy Proficiency Improved from 1st year (2012) to 4th Year (2016)
In spring 2016, the Madison ILT post-test was administrated to the first 4Y cohort.
A total of 361 Year 4 UGs took the test in early 2016 (the pre-test was given to the same cohort in 2012). The percentage of students who are proficient has increased from 60.4% in 2012 to 79% in 2016.
Enhance information literacy in HK higher education through the development and implementation of a shared interactive multimedia courseware, a JULAC InfoLit Project was launched and led by the Hong Kong Polytechnic University Library.
An observation of information task of HKUST SENG UGs took place from 3 to 10 November 2015 while the Capacity Building Programs (CBP) were held at HKUST for 40 JULAC librarians in Jan 18-22 and June 13-14. The trainer was Professor Lisa Janicke Hinchliffe. It helped to prepare librarians for “Course Enhancement Fund” (CEF) partnerships to come.
Students, staff, and faculty continued to use Library e-materials at a high rate. E-article downloads continued to soar in 2014, with a 20% increase over the previous year, with 1,950,125 e-article downloads. Meanwhile, the drastic rise in e-book use calmed down in 2014, with 935,545 chapter downloads.
To support and encourage your use of e-resources, especially books, in 2014, the Library added another 48,545 e-books to the collection, many in Chinese.
In October 2014, 8 JULAC libraries were invited to merge two proposals on improving information literacy among Hong Kong students in higher education into one project. In spring 2015, UGC agreed to fund the project (HKPolyU will be the project leader). Other project related activities in the coming three years will stem from this grant, to further enrich and develop students information literacy.
An ORCID iD integration services was launched in March 2015 to assist HKUST researchers in creating and managing their ORCID account to make it easier for their research results to be discovered and used. A program was developed to automate the feeding of the SPD & publication data profile into ORCID accounts. 80 faculty members and 286 RPGs have created accounts using this service.
The Library seeks to develop and improve its research support services. To that end, in Spring 2015, we conducted the Ithaka S+R Survey among HKUST faculty members. 78 completed the questionnaire. Other UGC libraries participated in this survey as well.
The results will guide our plans for strengthening research support services to you in the future.
This year, the Library successfully completed a project to assign DOIs to over 5,500 HKUST. With these unique document identifiers available in the CrossRef registry, online access to HKUST’s theses collection has improved and become easier.
Thanks to ITSC’s generous provision of virtual computing resources, over 30 servers originally hosted on the Library Server Virtualization Platform were migrated to the Virtual Data Center (VDC). These included some of our mission critical servers such as EZProxy, Room Booking, and Library Event Registration.This has improved the reliability and speed of the Library’s online resources and services. The plan also included moving physical servers to VDC, including SFX, ILLiad, and the Digital Archives