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Document Supply Statistics

Total Transactions

2011-12 2012-13 2013-14 2014-15 2015-16
Requests Handled 16,429 16,277 19,893 21,664  22,053

Interlibrary Borrowing

2011-12 2012-13 2013-14 2014-15 2015-16
Requests Handled 7,097 7,326 7,861 8,914  7,373
Fill Rate 95.75% 94.78% 96.83% 95.06%  93.90%
Days Needed 2.93 2.79 2.59 3.44  3.22

Interlibrary Lending

2011-12 2012-13 2013-14 2014-15 2015-16
Requests Handled 8,905 7,968 10,726 10,674  13,180
Fill Rate 72.79% 76.90% 82.21% 83.21%  85.79%

Document Delivery

2011-12 2012-13 2013-14 2014-15 2015-16
Requests Handled 427 983 1,306 2,076  1,500
Days Needed 0.66 0.71 0.70 0.80  0.75

Borrowing & Document Delivery Transactions by User Group 2015-16

 Requests by user group pie chart  Requests by user group table

Note: “Staff” includes faculty members and all other staff; alumni cannot use ILL.

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last modified 05 August 2016